PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE RADROADSTERS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
These Terms and Conditions constitute an agreement between RadRoadsters, Inc a British Columbia Corporation, (“Seller”) and buyer identified in the Invoice, Purchase Order, or other similar document to provide the Products described in such Order, subject to the terms, covenants and conditions contained herein. Hereon forward, seller will be identified as either RadRoadsters or RadRoadsters, Inc.
By ordering any Product from Seller, whether by clicking through over the Internet, telephone, electronic mail, online forum, facsimile or otherwise, Buyer agrees to be bound by these Terms and Conditions.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of RadRoadsters. The collective work includes works that are licensed to RadRoadsters ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the Sole purpose of placing an order with RadRoadsters. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with RadRoadsters. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by RadRoadsters.
All trademarks, service marks and trade names of RadRoadsters used in the site are trademarks or registered trademarks of RadRoadsters.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, RadRoadsters disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. RadRoadsters does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. RadRoadsters does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
RadRoadsters shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if RadRoadsters has been advised of the possibility of such damages. Many parts listed on this website are for off-road use only and RadRoadsters holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are illegal in many states/provinces and only for racing vehicles which may never be used on a public highway. All installations are at customer’s own risk.
In the event that a RadRoadsters product is mistakenly listed at an incorrect price, RadRoadsters reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RadRoadsters reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, RadRoadsters shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by RadRoadsters without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
RadRoadsters may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to RadRoadsters.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a RadRoadsters or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
RadRoadsters does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, RadRoadsters is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, RadRoadsters reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to RadRoadsters in its sole discretion.
You agree to indemnify, defend, and hold harmless RadRoadsters, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, RadRoadsters may link to sites operated by third parties. However, even if the third party is affiliated with RadRoadsters, RadRoadsters has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RadRoadsters. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, RadRoadsters seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
SHIPPING AND RETURN POLICIES
To provide faster delivery and turnaround time; RadRoadsters ships products out from the California warehouse. Usually averaging 1-3 business days for processing before shipping. Depending on the package, we ship using different carriers according to the item’s location, content, and size.
Insurance & Damage
All products are insured for its value and packed well for precaution; however, accidents may happen. In the event a product arrives damaged to your location, please follow the steps listed below. All damaged items must be reported to the shipping carrier immediately and you must notify RadRoadsters within 5 days of receiving your order. If these steps are not followed, your shipment may not be able to be a candidate for the insurance claim.
*Take pictures of the damaged product and all of its content and send them to us via e-mail.
*Keep the product and its original packaging as it arrived.
*Make a list of the damaged or lost item(s).
*DO NOT send the product back to us; once we received the information listed above we will file a damage claim with the shipper. Once a damage claim is filed, the carrier will pick up the product for return or inspection; a replacement will be sent after claim return confirmation.
The Shipping Rates shown at time of checkout are dimensional rates only. Sometimes these rates may be off due to size and shipping location and so final adjustments may be needed. In the case any shipment adjustments may be needed, we will contact you for the difference in shipping charges. International orders (Outside the USA) are not automatically processed as we may require additional information from you. Furthermore, final shipping cost may be adjusted depending on current international shipping rate (we will contact you before the order is processed if this is the case).
Return of an item
Due to the dangerous and stressful nature of racing and performance vehicles, no returns will be accepted on opened, installed, or otherwise used products. If a product is ordered and not wanted, the UNUSED item can be returned within 30 days. Please know that shipping is not refundable in either direction. All items wanting to be return MUST be reported within 30 days of the original invoice date.
Returns on price match items will incur a 25% restocking fee if returned after the item has already been shipped. All other aforementioned policies will also apply.
Manufacturer’s Product Warranty
All products come with the warranty that is applied directly by the manufacturer. RadRoadsters DOES NOT offer any type of product warranty, nor are we responsible for product failures or failures due to installation. Any manufacturer warranty claim/s will have to be dealt directly with the manufacturer. Please check directly with the manufacturer for further details on product warranty.
Some imported items may have a limited manufacturer warranty. In this case, please inquire to determine if your overseas item may be covered under a limited manufacturer warranty. As with US manufacturers, we will only serve as a mean of communication; however, we will not be responsible for any warranty terms given by the overseas manufacturer.
Cancellation of an order
In the case that an order has not shipped or been processed; the complete/ partial order can be canceled for a full refund (shipping & tax included). This will also apply to special orders as long as the product hasn’t been processed or shipped inbound; please contact us to verify. Please be courteous and notify us ASAP if this is the case.
All special orders CAN NOT be canceled or refunded for any reason. Once the order has been processed or shipped inbound there is no return from the manufacturer. We will notify you when an order is a special order prior to processing your order.
Shipping & Delivery
Some packages shipped may or may not require signatures for package release. In the case a package requires a signature and can not be signed for, the carrier will have package pick up locations if you are unable to sign for the package. In the case the item is returned due to negation or unavailability, you will be responsible for the return shipping costs and pay a 25% restocking fee. These fees will be charged to your account on file. Under any and all circumstances, RadRoadsters will not be responsible for shipping costs. RadRoadsters does not refund any shipping charges, inbound or outbound.
In the event that the product you ordered is sent either incorrectly or processed wrong by RadRoadsters, we will arrange for the package to come back to us and ship out a replacement. We will evaluate the situation before we determine the shipment was incorrect.